
The Transcarent App Gives Employees On-Demand Virtual Care 24/7
At Portico Benefit Services, we’re here to help you connect eligible staff to reliable, high-quality health care any time they need it. Although annual wellness exams and certain symptoms and conditions warrant an in-person appointment, the convenience of virtual care has made it possible to give your staff exceptional on-demand primary care through the Transcarent app for $0 per visit.
Did you know that according to the Centers for Disease Control and Prevention (CDC), our annual flu season actually peaks between December and February but can last well into May? That means there’s ample time for waves of staff to request time off to care for themselves or their loved ones.
This is a great opportunity to get staff familiar with the Transcarent app, so they can get the care they need to stay healthy and able to work. Through Transcarent’s secure in-app messaging system, U.S. board-certified physicians can:
- Respond to medical questions and concerns
- Diagnose and treat acute and chronic illnesses
- Provide a treatment plan
- Order prescriptions or lab tests
It’s simple: Staff just download the app, create a profile, and when needed, schedule a visit*.
*For eligible employees and dependents ages one and older covered under the ELCA Health Plan.
Portico Benefit Services maintains the ELCA Medical and Dental Benefits Plan (which includes the ELCA post-retirement medical benefits obligation), ELCA Retirement Plan, ELCA Retirement Savings Plan, ELCA Disability Benefits Plan, ELCA Survivor Benefits Plan, and ELCA Flexible Benefits Plan. Portico also maintains two group retirement plans for ELCA-affiliated social ministry organizations – the ELCA Master Institutional Retirement Plan and the ELCA 457(b) Deferred Compensation Plan. Plan member rights under the plans are governed by the plan documents, which are the full, legal descriptions of the plans. If any information herein is inconsistent with the corresponding plan document, the plan document is the controlling document.