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Interactive Care Continuum

People need different types of health care at different times in their lives. Portico’s comprehensive ELCA-Primary health benefits support whole-person well-being, from everyday and preventive care to treating and maintaining health conditions.

Our Care Continuum shows the benefits that support all stages of the health journey. View the benefits available within each section by clicking on the colored pieces.

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Our health plan is designed to meet the needs of our population – recognizing the wide variety of people’s situations, ages, backgrounds, and life experiences. We believe in caring for the whole person, because when our leaders are physically, emotionally, and financially healthy they’re better able to serve.

ELCA-Primary health benefits provide access to a wide variety of benefits administered by nationally recognized partners.

Everyday Care
Everyday care provides a strong foundation for well-being; many of these benefits are integral throughout a member’s prevention, treatment, and maintenance journey

For everyday care needs, BlueLink is the administrator for medical & mental health benefits.

Quantum Health Care Coordinators are a team of experts dedicated to helping you get the right care at the right time. Whenever you have a question about your health care – for example, about finding a doctor, prescription drugs, claims, deductibles – this is your first place to call for help.

Prescription drug benefits are administered by Express Scripts, through local in-network pharmacies or mail order, which provides the convenience of having medications shipped to home.

Dental benefits via Delta Dental include orthodontia coverage.

An Employee Assistance Program (EAP) benefit through Carelon Behavioral Health includes work/life benefits like legal and financial advice, support for finding services like childcare, and more.

Preventive care is essential for maintaining overall health and identifying health issues early

In addition to many 100% covered preventive screenings, checkups, and vaccinations, several preventive programs are available for members to use proactively to strengthen their well-being.

Burnalong’s online health & fitness classes offer something for everyone, such as exercise classes, yoga, cardio, strength training as well as video recipes, relaxation, and health education. Thousands of on-demand and live classes and includes a social support aspect.

Omada’s innovative chronic condition prevention program promotes weight loss and helps reduce the risk of type 2 diabetes and heart disease.

Well-being education through the Being Academy and the Being Here podcast (created specifically for ELCA members) from the Big Know supports whole-person well-being.

Along with care coordination, medical and mental health, dental, and prescription drugs, we offer several innovative programs to treat members experiencing an acute situation, such as an injury or illness

Digital physical therapy from Sword Health is a convenient alternative to in-person treatment. Physical therapists work virtually with eligible members, monitoring their physical progress digitally via electronic sensors.

The Employee Assistance Program (EAP) from Carelon Behavioral Health connects members with qualified experts who will give personalized guidance and helpful advice based on each unique situation. Members and their household members age 13+ may qualify for up to six EAP counseling sessions per issue per year, at no additional cost.

98point6 is text-based primary care delivered through a highly secure in-app messaging experience on a member’s mobile phone. U.S.-based care teams, including board-certified physicians, answer questions, diagnose and treat acute and chronic illnesses, outline care, and order any necessary prescriptions or lab tests.

Many of our members live with one or more chronic health condition, such as hypertension, diabetes, hearing loss, depression, or anxiety. Maintenance programs provide personalized support.

Omada’s hypertension & diabetes management programs are for members living with high blood pressure and/or diabetes and include one-on-one coaching, connected devices with remote monitoring, strategies for managing medications and more.

Learn to Live’s online mental health support program provides in-depth and immersive cognitive behavioral therapy for a variety of mental health issues.

Amplifon Hearing Health Care provides a hearing discount, help with scheduling annual appointments, and ongoing service and support for hearing aids.