Contact Us
Contacts
Members who have a question about a specific coverage or benefit should first contact the appropriate benefit administrator. For other questions or website support, choose the appropriate Portico contact.
Default Closed
Customer Care Center
General questions
Phone
800.352.2876
Fax
612.334.5399
Hours
Monday – Thursday
8 a.m. – 6 p.m. (Central)
Friday
8 a.m. – 5 p.m. (Central)
Mailing Address
Portico Benefit Services
800 Marquette Avenue, Suite 1050
Minneapolis, MN 55402-2892
Billing Address
Payment Processing Center
P.O. Box 77070
Minneapolis, MN 55480-7770
Driving Directions
If you have an appointment to visit our offices, see driving directions.
Portico Financial Planners
For plan members with an ELCA retirement plan account balance or an ELCA Participating Annuity
Phone
800.922.4896
Hours
Monday – Thursday
8 a.m. – 6 p.m. (Central)
Friday
8 a.m. – 4 p.m. (Central)
Portico Care Coordinators by Quantum Health
ELCA-Primary health benefits
Phone
877.851.5656
Health.PorticoBenefits.org
Hours
7:30 a.m. – 9 p.m. (Central)
Monday – Friday
Employment
Job Inquiries
If you are responding to an employment opportunity, please send an inquiry to humanresources@PorticoBenefits.org.